RETURNS and EXCHANGES
Read "BEFORE" Returning Online Purchases
For ART FAIR RETURNS, send message to Hand Jive Clothing on Facebook.
Return Postage for any reason other than [defective item OR incorrect item shipped] will be the responsibility of the buyer.
You Must Get Return Authorization Numbers for all Returns & Exchanges and Returns Must Be returned within 30 days of the date the order was shipped in order to receive an exchange or refund. We cannot accept COD returns. Thank You.
RETURN DIRECTIONS:
EMAIL: returns@handjiveclothing.com AND REQUEST AN RA#
(YOU MUST GET AN RA# for all returns - Returns without an RA# will not be accepted)
Please Include the Following Info:
- Write RA# On Outside Of Packaging
- Subject: Indicate Return OR Exchange and the Order #
- Name on order
- Order Date & Total
- Which items are being returned OR exchanged
- A brief description of the problem (name & size of exchange item requested, different size, etc.)
Return To: (You Must Request an RA# before sending)
Hand Jive Clothing - RETURNS RA#
2312 Pennington Ave
Nashville, TN 37216
[we cannot be responsible for items sent to an incorrect address]
In order to help as many customers as possible acquire Hand Jive pieces, we may, at times, be required to place restrictions on quantities ordered. Please contact us or our office to find out if, and when, such quantity restrictions are in place.